Mom has taken to phoning me a lot at work to discuss her health issues. I know she’s lonely and often doesn’t feel well, but my boss is not happy.
Try to understand why she does this. Arrange with your mom to call every day during your lunch break. Tell her to make herself a sandwich and a cup of tea and it will be like you’re having lunch together. Lunch is considered an employee’s private time so this does not have to be shared with your boss. If this doesn’t work, you may have to carefully approach her about not calling during work hours. Give this option careful thought, because it may cause unnecessary hurt.