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Important care issues to know.


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Yvonne GriggsYvonne Grigg’s Podcast Transcript

Our guest expert for this podcast is Yvonne Griggs, CEO of Alert / Best Nursing and Home Care. Through her many years of helping families deal with a wide variety of care issues, Yvonne brings great compassion and experience to many of the POA care issues that her clients face. Please take a moment to listen and learn from Yvonne.

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About Yvonne Griggs

Alert / Best Nursing and Home Care

Alert/Best Nursing and Home Care is a leading provider of health care staff for home care services, long-term care facilities, retirement homes and community agencies. Our principles have over 35 years of combined experience in the health care industry.


We are committed to providing quality assured, outcome based health care services in collaboration with our clients, staff, and the community.

We service the GTA , Haldimand-Brant, Halton-Peel, Hamilton-Wentworth, Niagara Region, and surrounding communities.

  • Ancaster
  • Brampton
  • Brantford
  • Dundas
  • Grimsby
  • Hamilton
  • Mississauga
  • Niagara Falls
  • Niagara on the Lake
  • Oakville
  • St. Catherines
  • Stoney Creek
  • Toronto
  • Welland

At Alert / Best we pride ourselves on providing the “Best” possible care for our clients, but don’t take our word for it.


Alert / Best Nursing & Home Care is dedicated to offering complete and comprehensive service to our clients.

We can provide solutions for:

  • Case Management
  • Community Agencies
  • Facilities e.g. Hospitals, LTC Homes
  • The Legal Profession
  • Occupational Therapy
  • Private Individuals

We are providers of care for:

  • Acquired Brain Injury
  • Cancer Care
  • Catastrophic Injury
  • Chronic Care
  • Geriatric Care
  • Mental Illness
  • Palliative Care
  • Pediatric Care
  • Staffing Needs

Case Management

Case Management is required when comprehensive solutions are necessary. Working with the management team, Case Management handles the ongoing coordination and assessment of all medical professionals, community agents, and funding sources to achieve optimal support for the client and their family.

Community Agencies

We provide Registered Nurses, Registered Practical Nurses and Personal Support Workers for Community Agencies such as The March of Dimes, Veterans Affairs.and the Lyons Club Guide Dog Program. We also partner with Health Care Agencies that provide CCAC Services.


Hospitals, Long Term Care Facilities and Retirement Homes sometimes face staffing shortages. Our health care staff are available for short or long-term placement to fill staffing needs.

The Legal Profession

Looking for a reliable, competent, health care provider to serve your clients? We provide attendants for Brain Injury and Traumatic Injuries. Our staff have been trained to care for the special needs of this population.

Occupational Therapy

The Occupational Therapist’s assessment allows us to establish a care plan that addresses the areas of required assistance. Our staff provides therapeutic and behavioral support, collecting data to determine the effectiveness of support. Strategies are reviewed as the client progresses towards independence.

Nursing / Home Support

We provide activation, personal care and home making services to assist clients to remain at home, whether that is their house, assisted living, or retirement home. Assistance can be provided for a short term or long term depending on individual needs.

Attendant Care

After a major injury clients may require support at home. Attendants provide assistance with Activities of Daily Living. As part of the health care team, their goal is to establish routines that will lead to client independence.

Acquired Brain Injury

At Alert / Best we recognize the debilitating effects for patients and families dealing with Acquired Brain Injury. ABI is a growing epidemic in our society, due to advances in medical interventions that were not present decades ago. Individuals are surviving accidents that in the past possibly would have taken their life. The effects of brain injury, its severity and treatment vary on a case-to-case basis. Alert / Best is able to cater to the specific individual needs of both the patient and their family support system. We recognize the immediate alteration of day-to-day life and the need for on-going rehabilitation to assist with re-integration into all aspects of daily living. Physical, emotional, and social challenges can present themselves. At Alert / Best we offer compassionate care as we strive to promote independence and quality of life. challenges can present themselves. Alert / Best can offer assistance, compassion and care, as we strive to promote quality of life.

Catastrophic Injury

Serious injuries, those which cause permanent disability or disfigurement, can require an immediate and an ongoing support system. Alert /Best has highly trained staff to assist with injuries such as, but not limited to:

  • Loss of Limbs
  • Paralysis
  • Spinal Cord Injury

We understand the unique process of recovery, rehabilitation and re-integration that encompasses refining routines to accommodate new challenges and disabilities. We offer physical care, emotional support, and encourage independence.

Chronic Care

The diagnosis of a chronic illness comes with the need for understanding, acceptance and implementation of measures to prolong and provide extended quality of life. At Alert / Best, our staff are experienced and educated in supporting individuals and families dealing with chronic illness. Our specialized caregivers can provide assistance within facilities or within our client’s home. At Alert / Best we pride ourselves on being compassionate, respectful and diligent in helping our clients. Our goal is to teach our clients how to manage their illness and assist as needed while encouraging independence.

  • Alzheimer’s
  • Cancer
  • COPD
  • Dementia
  • Heart Disease
  • Kidney Disease
  • MS
  • Osteoarthritis
  • Osteoporosis
  • Parkinson’s
  • Stroke


Elderly Clients may wish to reside in their own familiar surroundings. At Alert / Best we offer a range of support services for activities of daily living, homemaking and activation in their home. When, or if, the patient should choose to transfer to assisted living, a retirement home or nursing home, or if hospital term is required, our staff can provide services wherever necessary, for whatever duration is requested.

  • Companionship
  • Convalescence
  • Escort to appointments
  • Home Support
  • Light House Keeping
  • Personal Care

Mental Illness

Caring for an individual with a mental health disorder requires special attention and understanding. Alert / Best has highly skilled staff who are trained in psychiatric care. Respectful of every individual situation, our staff treat each and every client with compassion, direction and reassurance.

  • Adult & Adolescent Care
  • Care Giver Relief
  • PSW Support
  • Psycho geriatrics (Dementia, Alzheimer’s)
  • Suicide Watches / Prevention

Palliative Care

We appreciate that caring for a loved one with a life-threatening diagnosis can be overwhelming and stressful. We are committed to supporting both client and family by offering compassionate, knowledgeable support from diagnosis to end-of-life.

Pediatric Care

We care for children with ADHD, Autism and behavioural concerns. We also provide physical nursing care for children with special medical needs like cancer care, spina bifida, cerebral palsy, muscular dystrophy, paralysis, injury, or other serious disease or illness.


Today’s evolving health care environment requires providers that offer flexibility, consistency, and trained responsiveness. Alert / Best is dedicated to hiring, training and enhancing skilled staff in an effort to honour our vision:

Alert / Best Nursing and Home Care is a leader in community based health care through the dedication of a compassionate and hard-working team who consistently exceed the expectations of our clients.

Supplying RNs, RPNs and PSWs for hospitals, LTC facilities, Retirement Homes, and Community Agencies.

Toll-free 1-866-959-9913. Hamilton: 905-524-5990. St. Catharines: 905-684-2442. Visit Website

Conversations That Matter Podcast LogoPartner and advertising inquiries are welcomed.

Please contact Mary Bart, Chair of Caregiving Matters at or 905-939-2931

This podcast is intended to provide general information only and is not intended to be a substitute for seeking personalized legal, financial or other advice.

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