Long term care is an important topic – one that families rarely speak about and rarely plan for in advance.
To help our audience better understand the importance of planning and what to expect in a long term care facility in Ontario, Faith Madden shares some of her ideas and ways for families to learn about long term care and how to take steps to be more prepared.
About Faith Madden, BSW, MSW, Manager, Patient Care, Mississauga Halton Community Care Access Centre
Faith Madden has worked for the Community Care Access Centre (CCAC) for more than 11 years. She first worked at the Etobicoke York CCAC, followed by the Hamilton CCAC as a placement case manager, and joined the Mississauga Halton CCAC in 2006 as a manager. She is responsible for managing the long-term care placement team.
Before joining the CCAC, she worked with youth in the Jane- Finch community (16-24 year olds) who were on probation. Next, she worked at the Ontario Ministry of Community and Social Services (Ontario Works) Welfare for many years before returning to school to obtain her Masters of Social Work. After earning her social work degree, she worked at the Catholic Children’s Aid Society for four years as a family services worker.
Health care is in her blood. Madden’s mother is a retired nurse, and encouraged Madden to go into nursing as well. Madden volunteered at a long-term care centre when she was in high school and really enjoyed it. She knew that she wanted to work with people, but nursing was not for her. Madden wanted to put her strong people skills to work. As a true leader, she enjoys empowering and helping others.
“My social work background helps me to be very needs’ driven in my approach to staff, and allows me to be situational when responding to the different needs of staff and clients. I believe that my social work training enables me to be empathetic and flexible.”
“As a manager, it has helped me assist my team in achieving their goals, and I have taught my team to become patient-centered in all of the work that they do.”
Mississauga Halton Community Care Access Centre
The Mississauga Halton CCAC coordinates in-home and community support services, information and referral, and long-term care placement. It serves a population of more than one-million residents in the communities of South Etobicoke, Mississauga, Oakville, Halton Hills and Milton. The Mississauga Halton CCAC is funded by the Mississauga Halton Local Health Integration Network through the Ministry of Health and Long-Term Care.
401 The West Mall, Suite 1001
Etobicoke, ON M9C 5J5
1-877-336-9090 Visit Website